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Here to Help

Service! is a relief program for hospitality workers. 
We advocate for equity and sustainability in the service industry.

All of the programs and services provided by Service! are free of charge for every person we empower.

Our Mission

To empower hospitality workers to break the cycle of financial insecurity and create equity in our industry’s workforce, through economic relief, education and training.

See how we’ve made a difference in the lives of real service service industry workers in this video.

Our Work

Service! is working to build up the service industry by building up people. We are dedicated to empowering a diverse, trained workforce for the Central Ohio service industry. Our goal is to help break the cycle of financial insecurity among those working in the service industry by paving a path for career growth. In addition to distributing grants to support education, training, and staging opportunities for service-industry workers, we offer training, support in education, and access to resources and partnerships.

Cafe Overlook

Located on the 16th floor of the Franklin County Courthouse, Cafe Overlook supports an evolving work environment in the hospitality industry by providing food service workers with everything they need to thrive, from a living wage and health insurance to childcare services, transportation support and job coaching. A joint project from Service! Relief for Hospitality Workers and the Franklin County Board of Commissioners, Cafe Overlook is an innovative collaboration between the public and private sectors with a mission to eliminate income security among those working in the service industry. Cafe Overlook offers breakfast and lunch service on weekdays, doubling as an education and training program where staff gain invaluable mentorship from industry professionals while mastering back-of-house and front-of-house skills.

Take Our Service Industry Needs Assessment Survey

Join us in shaping the future of the service industry by participating in our comprehensive survey, designed to gain valuable insights into the needs and challenges faced by both restaurant workers and owners.

Upcoming Events

Highlights from Our First Annual Gala

We are thrilled to share moments from our inaugural gala! It was a night filled with elegance, joy, and unforgettable memories, complemented by delicious food and exquisite cocktails. A special thank you to our sponsors for making this event possible.

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